Privacy Policy

  1. At https://online-scratchies-australia.casinoluxe.net, often referred to as online-scratchies-australia (‘the Company’ or ‘we’), your privacy and data protection are of utmost importance. This Privacy Policy details our approach to managing personal information in alignment with international privacy standards such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and other relevant regulations.

  2. This Privacy Policy is applicable to all users engaging with our website, applications, services, and products. It’s important to be aware that this policy does not cover data processing activities on external platforms, applications, or services which are beyond our control and subject to their own privacy practices.

  3. Our Privacy Policy encompasses various scenarios where you interact with us, including but not limited to:

    • Using our applications and services as an authorized user
    • Visiting any of our websites that fall under this Privacy Statement
    • Engaging with communications from us, such as newsletters, emails, phone calls, or text/SMS messages
  4. In the course of these interactions, we may collect different types of personal data, including:

    • Account details to manage your user experience
    • Payment information for transaction processing
    • Financial records for accounting purposes
    • Purchase histories for service improvement and record-keeping
    • Mobile device identifiers for app functionality and optimization
    • Location data where necessary for location-based services or compliance with legal obligations
    • Feedback to enhance our offerings
    • Social media information if you choose to link your accounts
    • Product and service interaction details to tailor our services to your preferences
  5. This personal data is collected through a variety of methods, including direct user input, interactions within our platforms, and automated technologies like cookies. We also receive information from third parties in accordance with their privacy policies.

  6. Our website uses cookies to provide a seamless experience, improve performance, and gather analytics for better service delivery. These cookies are categorized into Strictly Necessary, Preference, and Analytics, among others. Users have the option to manage these cookies via our dedicated Cookie Manager tool.

  7. We adhere to strict data retention policies in compliance with legal requirements and the original purpose for which the data was collected. Once the data is no longer needed or required to be kept by law, we take steps to delete or anonymize it.

  8. To ensure the security of your personal data, we implement robust organizational measures and employ advanced encryption technologies. We also work with secure third-party processors committed to protecting your information.

  9. As a company that values the privacy of all users, especially minors, we do not intentionally collect personal data from children under 18 years old without verified parental consent.

  10. Under various privacy regulations, you may have rights such as:

    • Accessing your personal data
    • Rectifying inaccurate information
    • Requesting erasure of your data (where applicable)
    • Exercising restrictions on processing
    • Data portability
    • Objecting to certain types of processing
    • Right to non-discrimination for exercising your privacy rights
    • Filing an appeal or complaint regarding our handling of your data
    • Withdrawing consent at any time (where applicable)
      To exercise these rights, please reach out to our dedicated privacy team.
  11. We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through updates on our website.

  12. For any inquiries, to unsubscribe from our communications, or for any data-related questions, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website.